Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Stop Fearing Fear Services Ltd collects, uses and protects personal data when you visit this website, contact us or use our free resources.

We are committed to handling personal data transparently and securely in accordance with applicable UK data protection law, including the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Who we are

Stop Fearing Fear Services Ltd

Website: https://stopfearingfear.com
Email: contact@stopfearingfear.com

Stop Fearing Fear Services Ltd is the data controller responsible for the personal data described in this policy.

What personal data we collect

We may collect:

• Your name and email address
• Information you include when contacting us by email
• Information provided when requesting a free resource or joining the mailing list
• Email engagement information, such as whether an email has been opened or a link selected
• Technical and website-use information, including device type, browser, pages visited, approximate location, referral source and cookie identifiers, where analytics consent has been provided

Please avoid including detailed medical, health or other sensitive personal information in an initial enquiry unless it is necessary. Where you voluntarily provide special-category information, it will be handled only where permitted by law and with additional care.

How we collect personal data

We collect personal data:

• Directly from you when you contact us by email
• When you request a free resource or subscribe to receive updates
• Automatically through essential website technologies
• Through Google Analytics where you have consented to analytics cookies

How we use personal data

We may use personal data to:

• Respond to enquiries
• Discuss or provide requested services
• Deliver free resources
• Send emails or updates you have requested
• Manage subscriptions and unsubscribe requests
• Understand how the website is used and improve its content and performance
• Maintain the security and operation of the website
• Meet legal, regulatory, accounting or safeguarding obligations
• Establish, exercise or defend legal claims where necessary

We do not sell, rent or trade personal data.

Lawful bases for processing

Depending on the reason for processing, we rely on one or more of the following lawful bases:

Consent

We rely on consent when you subscribe to receive resources or email updates and when you accept non-essential analytics cookies. You may withdraw your consent at any time.

Steps before entering into a contract and performance of a contract

Where you enquire about or purchase a service, we may process information necessary to respond to your request, arrange the service and fulfil our agreement with you.

Legitimate interests

We may process information where necessary for the legitimate operation of the business, including responding to general enquiries, managing professional communication, improving services and protecting the website, provided those interests do not override your rights and freedoms.

Legal obligation

We may process or retain information where required to meet legal, regulatory, accounting or safeguarding responsibilities.

Email communications

If you request a free resource or join the mailing list, your name, email address and engagement information may be processed using MailerLite.

Marketing and update emails are sent only where there is an appropriate lawful basis. Every marketing email will provide an unsubscribe option. You may also withdraw your consent or request removal by emailing contact@stopfearingfear.com.

Unsubscribing from marketing will not prevent us from sending necessary service-related or administrative communications.

Who we share personal data with

We use trusted service providers where necessary to operate the website and communicate with visitors. These may include:

• Website hosting and technical service providers
• Business email providers
• MailerLite, which provides resource-delivery and email-list services
• Google Analytics, where analytics consent has been provided
• Professional advisers, insurers, regulators or public authorities where legally necessary

These organisations may process personal data on our behalf or, in some circumstances, as independent data controllers. They are required to protect personal data and use it only for authorised or lawful purposes.

International data transfers

Some service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we rely on legally recognised safeguards where required, such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved Standard Contractual Clauses or another lawful transfer mechanism.

You may contact us for further information about the safeguards applying to your personal data.

How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

• General enquiries are retained only while needed to respond, manage any resulting communication and maintain appropriate business records.
• Mailing-list information is retained until you unsubscribe or request deletion. Limited information may be retained on a suppression list to ensure that no further marketing is sent.
• Information connected with a purchased service may be retained for longer where necessary to meet legal, accounting, insurance or contractual requirements.
• Analytics information is retained according to the settings applied within Google Analytics.

Information may be retained for longer where required by law or where necessary to establish, exercise or defend a legal claim.

Data security

We use reasonable technical and organisational measures to protect personal data against accidental loss, misuse, alteration, unauthorised access or disclosure.

Access to personal data is limited to those who have a legitimate need to use it. However, no website, email service or online transmission method can guarantee absolute security.

Your data-protection rights

Depending on the circumstances and lawful basis used, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Request the transfer of information you provided to us
• Withdraw consent at any time where processing is based on consent
• Complain to the Information Commissioner’s Office

Your right to object

You have the right to object to processing based on legitimate interests in certain circumstances. You also have the right to object to direct marketing at any time.

To exercise your rights, email contact@stopfearingfear.com. We may need to verify your identity before completing a request.

You will not normally be charged for exercising your rights, although the law allows a reasonable fee or refusal where a request is manifestly unfounded or excessive.

Complaints

If you are concerned about how your personal data has been handled, please contact us first so that we can investigate.

You also have the right to complain to the Information Commissioner’s Office:

https://ico.org.uk

Automated decision-making

We do not use personal data to make solely automated decisions that produce legal or similarly significant effects.

Children’s data

This website and its mailing list are not intended to collect personal data directly from children. If you believe a child has provided personal data without appropriate permission, please contact us so that it can be reviewed and, where appropriate, deleted.

Third-party links

This website may contain links to websites operated by other organisations. We are not responsible for their content, security or privacy practices. You should review the privacy information provided by those websites.

Changes to this policy

We may update this Privacy Policy when the website, services, technology or legal requirements change. The latest version and revision date will be published on this page.

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They may be required for the website to operate or used, with your permission, to understand how the website is used.

Cookies used on this website

Essential cookies

Essential cookies support functions such as website security, page operation and remembering your cookie preferences. These cookies do not require consent where they are strictly necessary for the requested service.

Analytics cookies

With your consent, this website uses Google Analytics to understand how visitors use the site. This may include information about pages visited, visit duration, general location, device and browser type and how visitors reached the website.

Google Analytics commonly uses:

• _ga: used to distinguish website users; default duration of two years
• _ga_<container-id>: used to maintain session information; default duration of two years

Google Analytics 4 does not log or store individual IP addresses. Information is used to produce aggregated website statistics and improve the site.

Analytics cookies should not be activated unless you consent to them. We do not currently use advertising cookies on this website.

Managing cookie consent

When you first visit the website, you can accept or reject non-essential cookies through the cookie-consent control.

You can change or withdraw your consent using the website’s cookie settings where available. You can also delete or block cookies through your browser settings, although blocking essential cookies may affect how parts of the website function.

Contact

For questions about this Privacy Policy or the use of your personal data, email:

contact@stopfearingfear.com